Tag Archives: CHD Expert

Foodservice Industry News: Weekly Headlines

3 Jan

Each Friday, we select the week’s most exciting foodservice headlines. These stories can be new trends, survey findings, product launches, or company partnerships. The one thing they all have in common is they have the potential to reshape the foodservice industry as we know it today.

Here are a few headlines that caught our attention this week (Dec 30-Jan 3):

Copyright: QSR Magazine

Dickey’s Barbecue Partners with Texas Pete – Dickey’s Barbecue, one of the fastest growing chains in America, entered into a partnership with Texas Pete Hot Sauce. The two brands will team up to create new menu items to launch later this year. Texas Pete, which is known for its full line of hot sauces, was originally known for making barbecue sauce.

“We’re excited about our partnership with Texas Pete,” says Roland Dickey, Jr., president and CEO of Dickey’s Barbecue Restaurants Inc. “We’ve developed exciting new menu items along with the Texas Pete culinary team that bring together the best of our slow-smoked barbecue along with their bold, fiery flavor.”

To read the full story, click here.

Our Thoughts: Co-branding is a great way for a brand to introduce products to loyalist of another brand. Most recently, we saw this when Taco Bell and Doritos partnered to create the popular Doritos Locos Tacos.

Copyright: Businesswire.com

Burger King Launches KING DEALS® Value Menu – Burger King, the second largest fast food hamburger chain in the world, introduced its new KING DEALS® Value Menu of more than 20 items. The KING DEALS® will offer a variety of choices for breakfast, lunch, and dinner with prices starting at $1.

“We’re launching the new KING DEALS® Value Menu including classics and new favorites like the Rodeo Sandwiches all starting at just $1,” said Eric Hirschhorn, Chief Marketing Officer, North America. “We’ve seen an incredible response from our guests with our $1 menu items and we want to continue creating great tasting products that don’t sacrifice on taste.”

To read the full story, click here.

Our Thoughts: Burger King has undertaken a series of initiatives such as new product launches (Big King, Satisfries) and re-imaging to improve their brand recognition. This modification to their value meal is just another action in the company’s brand-building efforts.

Copyright: QSR Magazine

McDonald’s and White Castle Testing Ordering Kiosks – Traditional quick-service burger chains, McDonald’s and White Castle, are considering giving customers the ability to customize their orders by using kiosks. Last month, White Castle began testing touch-screen ordering kiosks at a renovated restaurant in Columbus, Ohio. McDonald’s also tested a similar system at a location in Laguna Niguel, California.

“Younger customers are starting to expect more from brands, and kiosks are already popular in Europe and other countries. It also creates better efficiency between the customer and the back of the house, and reduces order errors,” says Darren Tristano, executive vice president of Technomic.

Neither McDonald’s nor White Castle executives are saying whether or not they plan on adding ordering kiosks to additional locations.

To read the full story, click here.

Our Thoughts: We’ve seen a number of restaurants test kiosks and tablets in their restaurants. Late last year, Applebee’s announced its plans to install tablets in more than 1,800 of its restaurants. Whether for customization or convenience, we expect to see  touch-screen ordering continue to trend in restaurants.

We hope you enjoyed these stories and don’t forget to check back to get a roundup of the week’s biggest restaurant and foodservice news! We love to hear from our readers, so please share your thoughts, views, and opinions in the comment section below. 

Thank you and have a wonderful day! 


10 Must-Attend Foodservice Industry Trade Shows for 2014

2 Jan

2014 is finally here and for foodservice industry professionals, that means another year full of foodservice trade shows. Every year there are a number of foodservice industry trade shows that we like to attend, but the hard part is determining which ones.

After much consideration, we’ve selected our 10 Must-Attend Foodservice Industry Trade Shows for 2014, which we’ve listed in chronologic order. Take a look:

1. Technomic Trends & Directions Conference
Newport Beach, CA (Jan 22 – 23)
Our partners’ at Technomic invite restaurant industry leaders to come together at their annual conference in Newport Beach California. Attendees will examine consumer foodservice attitude and usage—as well as demographic dynamics and marketing and social media trends, in order to position themselves for success today and into the future. Technomic executives will present proprietary consumer, menu and industry research, while consumer insight analysts and innovative operators will lend their knowledge and experience.

2. FSMA’s 20th Annual Top2Top Conference 2014
Orlando, FL (Feb 24 – 27)
The Foodservice Sales and Marketing Associations’ 20th Annual Top2Top Conference is the premier event for foodservice sales & marketing executives.

3. CRFA Show
Toronto, On (March 2 – 4)
The Canadian Restaurant and Foodservice Association Show is the leading foodservice and hospitality event in Canada. A comprehensive forum of industry products, the CRFA Show, attracts 12,000 industry professionals and puts them face to face with exhibitors showcasing all their latest products.

4. Midwest Foodservice Expo 2014
Milwaukee, WI (March 10-12)
Produced by the Wisconsin Restaurant Association, the Midwest Foodservice Expo (MFE) is the leading regional food, beverage and hospitality industry event in the Midwest. Since we are not too far away, this is one of the shows we enjoy bringing several members of the team to.

5. 30th Annual International Pizza Expo 2014
Las Vegas, NV (March 25 – 27)
The Pizza Expo is the world’s largest pizza-only trade show, and it’s now in its 30th year. This is one of our favorite shows to attend because of the passion and energy we see on the trade show floor. We also enjoy the competitions, the food and innovations This show is attended by pizzeria or pizza-concept restaurant owners, operators and managers, as well as distributors and food brokers to name a few.

6. SIAL The North American Food Marketplace
Montreal, QB (April 2 – 4)
SIAL Canada is an international trade show dedicated to North American food industry professionals. Every year, over 700 agrifood exhibitors and 14,500 professionals come together for this uniting event.

7. NRA Show 2014
Chicago, IL (May 17-20)
One of the biggest trade shows of the year is the National Restaurant Association’s show in Chicago (NRA). Every year, over the course of four days, more than 1,800 suppliers and tens of thousands of buyers come together to make lasting connections that drive business profitability and shape the future of the restaurant, foodservice and hospitality industry. This show is perfect for any business looking for new products, trends, and ideas that will make a difference in their business’ future. Let’s just say, May is one of our favorite months of the year!

8. AHF Healthcare Foodservice
Orlando, FL (June 3-6)
The Association for Healthcare Foodservice conference is the only conference of its kind, uniquely tailored to the needs of the healthcare foodservice self-operator and the business partners that support them. If you are interested in the healthcare foodservice industry, this is the show for you!

9. Western Foodservice & Hospitality Expo
Anaheim, CA (Aug 7-8)
At the Western Foodservice & Hospitality Expo, you’ll find everything needed to profit in the industry, from the latest trends to how to charm your guests, to ways to reduce cost and inspire your team. Plus it’s located in sunny California!

10. Florida Restaurant & Lodging Show
Orlando, FL (Sept 7 -9)
The Florida Restaurant & Lodging Show is the only all-encompassing event in the Southeastern United States for the restaurant and foodservice industry, making it THE one-stop source for everything you need to succeed in today’s restaurant market. We can’t wait to see what trends, innovations and other technology are launched at this show.

Each year, CHD Expert attends several trade shows. Trade shows give us the opportunity to meet other foodservice professionals, listen to new ideas, network and share our solutions with other professionals in the foodservice industry. Today, so much business is done over the phone or via the Internet, so it’s really a pleasure when we have the opportunity to talk face-to-face with clients, partners, and influencers in the business.

If you don’t typically attend trade shows, or haven’t in the past few years, consider attending one or two of the shows from the list above. Remember, this isn’t our entire list of trade shows we will be attending in 2014, but these are a few of our favorites. Throughout the year, as we confirm our attendance to other shows, we will keep you updated.

Happy New Year and we hope to see you at the next show!

Foodservice Trade Shows: Our Must Attend List for 2013

10 Jan

By Nicolas Watson

Every year there are a ton of foodservice trade shows and it becomes challenging to determine which ones to attend. However, there are a few shows that we know we are going to no matter what. We haven’t completed our entire, Must Attend Trade Show List for 2013, but we’ve selected a few great shows that we’ll be attending over the next two months!

One of the first shows that’s on our list is Technomic’s Foodservice Planning Program. This conference takes place on January 15th through the 16th in Newport Beach California. Not only is CHD Expert North America in partnership with Technomic, but, we believe that Foodservice Planning is an integral part of what we do and how we provide customized foodservice solutions to our clients.

During this conference, you get to learn many things about the foodservice industry. There are great sessions like The State of the Economy and Foodservice Industry, Best Practices Workshops, and Outlooks On How To Address Trade Spending In A Challenging Environment. Overall, this is one of our favorite conferences because as foodservice industry professionals, we get to come together and learn about our industry right at the start of the new year!

Another shows we are going to attend is the NAFEM Show. Here are the reasons why we are such advocates of this show:

  • It has a wide range of foodservice equipment and supplies solutions with over 500 exhibitors.
  • It allows foodservice professions to learn about the products and meet the manufacturers.
  • This year’s show has one of our favorite special guests: Jimmy Buffet! (Come on now, we all can’t get enough of Margaritaville!)

So, we’ll be there from February 7th through the 9th in Orlando, Florida.  Are you attending? Click here to learn more about the 2013 NAFEM Show.

Another big event that we’ll be attending is the 19th Annual FSMA Top2Top Conference on February 11th through the 14th in Palm Springs, California.

This is a great conference for foodservice sales and marketing executives.  One of the main reasons why we love this show is it brings together all of the key foodservice industry players to teach everyone how to “sell better together” as the Foodservice Sales Marketing Association puts it. And we agree! We are all in the same industry together, so it’s important that we learn from one another to better one another in this growing industry.

As soon as we’ve confirmed our attendance to other trade shows or conferences, we’ll let you know. We hope you’ve enjoyed learning about what shows are most important for us and why! Feel free to connect with us at any time. Or, email me, Nico Watson, at nwatson@chd-expert.com.

Food Genius Partners with CHD Expert To Better Understand Restaurant Trends

12 Sep

We are really excited to announce a new partnership with Food Genius. Here is the news about our new partnership with Food Genius and information about their newsworthy achievements.

Food Genius, which provides data-based restaurant insights to the food industry, has raised $1.2 million in venture capital. Chicago’s Hyde Park Venture Partners and Hyde Park Angels led the round; other investors include New World Ventures, IDEO, Amicus Capital, and the I2A Fund.
“With this funding, Food Genius is expanding the team in order to bring Food Genius Reports to market,” says founder & CEO Justin Massa. “Food Genius Reports is a leap forward for the food industry, providing intuitive and deep access to restaurant trends as they develop new products and craft marketing strategies.”

“Food Genius is direct evidence that Chicago has truly become a place where ideas evolve into viable businesses, creating jobs and economic growth in the City,” said Chicago’s Mayor Rahm Emanuel. “Entities like 1871 and Excelerate Labs play crucial roles in the development of these young companies, and I am pleased to see an environment developing that supports entrepreneurship and business expansion. I look forward to many more small businesses developing out of these facilities and programs and fueling Chicago’s economy in the coming years.”

“The food and restaurant industry is ripe for data disruption, and Food Genius offers astounding insights in this market where the consumers’ voice has been opaque,” says Guy Turner, managing director at Hyde Park Venture Partners. “We are excited to see them grow.”

The company is also announcing that Owen Shapiro of Leo J Shapiro & Associates and Hyde Park Angels as well as Brian Distelburger of Yext have joined Food Genius’ board of directors. Shapiro notes, “Food Genius brings a powerful combination of talent and tools to address the pressing need for better real time information on food sold through restaurants. Starting with a firm grasp of ‘big data’ techniques and building with a unique set of data sources and tools, Food Genius is quickly positioning itself to be a primary source for insights that can drive innovation and profitability for foodservice and CPG companies that depend on restaurants directly for sales and insights into emerging trends.” According to Distelburger, “As the breadth, depth, and quality of local business data grows, there is an enormous opportunity to build new business intelligence services on top – Food Genius is leading this charge in the food vertical.”

Data Partnerships
In separate, key developments for the company, Food Genius is announcing data partnerships with CHD Expert and GrubHub.

A core element of Food Genius’ approach is to acquire, normalize, and extend massive amounts of menu item-level restaurant data. Food Genius is partnering with GrubHub, which will be the primary source of menu data. “GrubHub has the most comprehensive and highest quality database of restaurant menus,” says Massa. “We’re incredibly excited to work with not only the best data set around but also a company that regularly brings us lunch and dinner.”

Food Genius is also partnering with CHD Expert, a leading provider of data for foodservice sales and marketing strategies, to pair deep menu-level data points with detailed operator information. This new level of detail will provide foodservice sales teams with unparalleled insight into how specific locations use ingredients and preparation techniques. To see this Press Release on our website, click here.

About Food Genius
Food Genius is big data for the food industry. By tracking more than 16.3 million restaurant menu items and how consumers interact with them, Food Genius leverages the social web to generate high quality and incredibly granular data for an array of commercial and consumer uses. They provide manufacturers, distributors, operators, and CPG brands with actionable data on consumer behavior and restaurant trends. Their signature product Food Genius Reports, a robust restaurant trends dashboard for the food industry, will launch in early winter 2013.

Food Genius is a graduate of Excelerate Labs (class of ‘11), was the first-ever Startup-in-Residence at IDEO’s Chicago studio, and was the first graduate of 1871. For more information, visit http://www.getfoodgenius.com

About Hyde Park Angels
Hyde Park Angels (HPA) is an organization that provides a forum for entrepreneurial-minded members to invest in seed and early stage businesses, primarily located in the Midwest. HPA is a group of current and former executives, entrepreneurs, and venture capitalists who are interested in investing their time and money into outstanding startups. HPA also provides domain expertise, strategic advice and coaching to its companies. The Chicago-based Hyde Park Angel Network was founded in 2006 by a group of classmates from the University of Chicago Booth School of Business Executive MBA Program. For more information, visit http://www.hydeparkangels.com/

About Hyde Park Venture Partners
Hyde Park Venture Partners (HPVP) is a venture capital fund investing in early stage technology companies in the Midwest, with particular focus in Chicago. HPVP invests in technology-enabled business and consumer services and healthcare IT companies raising their first or second round of institutional capital. HPVP draws on its strategic relationship with Hyde Park Angels (HPA) to provide industry and business expertise to its portfolio companies through a network of more than 90 seasoned business executives, entrepreneurs and service professionals. HPVP’s principals and the HPA network take an active role in mentoring and guiding portfolio companies in product development, business strategy, financing and exit through both formal director roles and informal mentorship relationships.
For more information, visit http://www.hydeparkvp.com/

Restaurant Data: How Customer Reviews on Yelp.com Are Making An Impact

6 Sep

Restaurant data is one of our passions and when we came across the Harvard Business Review article titled, “Reviews, Reputation, and Revenue: The Case of Yelp.com” written by Michael Luca, we got really excited. This article goes into detail about how Yelp.com reviews are impacting restaurants.

It’s a pretty long article, so we’ve put together a summary of the key data points that we found fascinating:

“1. A one-star increase in Yelp rating leads to a 5-9 percent increase in revenue.
2. This effect is driven by independent restaurants; ratings do not affect restaurants with chain affiliation.
3. Chain restaurants have declined in revenue share as Yelp penetration has increased.
4. Consistent with standard learning models, consumer response is larger when ratings contain more information.
5. However, consumers also react more strongly to information that is more visible, suggesting that the way information is presented matters.”

Click here for the full article:

About CHD Expert:
CHD Expert is the worldwide leader in collecting, managing and analyzing data for the Away-from-Home Global Foodservice Market. For more than 10 years CHD Expert has been dedicated to support Foodservice channel members in providing a global vision and an in-depth understanding of the industry (in Europe, North America and Asia Pacific).

Our objective is to support food service providers in their sales and marketing strategies by providing the most comprehensive and accurate foodservice census, housing operator intelligence for more than 4 million operators worldwide.

Helping Foodservice Providers who focus on the education industry

17 Jul

This month has been full of great tradeshows and conferences all centered around foodservice in the education industry. Today, we wanted to write a short post talking about how CHD Expert has a solution framework for foodservice industry professionals (distributors, manufacturers, chain restaurants, etc.) to improve their sales and marketing efforts.

Given the ever changing landscape of the foodservice industry, providers are finding the process of using existing information sources for their targeted sales and marketing programs an increasingly difficult proposition. The good news for them however, is that this is our specialty. We collect, manage, update operator contact data for the foodservice industry. Our database is updated monthly with new openings and closings and it’s our job to keep on top of the constant turn over. This means, that foodservice companies can operate their business more efficiently because their marketing and sales efforts are getting to the right contacts. And, we have several different data segments, and one of them is specific to the education industry. We have over 141,000 operator contacts specific to the education industry. Click here to check them out.

Here is a practical example of how some of our clients use our services as it relates to helping foodservice providers in the education space. Let’s say that McDonald’s is looking to understand the current fast food landscape at colleges and universities on the east coast as they are looking to expand into more locations. Of course, they would want to make a strategic decision about where to open up another franchise, and we have the data that can help make that decision. With the help of CHD FIND (Foodservice Industry National Database) we can help businesses like McDonalds visualize foodservice venues on campus and contact foodservice directors. The benefit here is that our information is updated monthly which means that our contact information and landscapes are accurate.

If you think that you could benefit from having optimized data for your sales and marketing team, give us a call (1888 243 0154). We’d love to connect you with one of our experts who will walk you through a demo of our product offering. We’d also be happy to give you a 30-day free trial of Easy2Find. Sign up now to get started.

The 2012 New York Bar and Restaurant Show Recap

29 Jun

This year’s 13th annual New York Bar and Restaurant Show at the Javits Center in New York was just as great as those in years past!

One of our favorite perks about working in the foodservice industry is getting to attend the awesome tradeshows, especially the Bar and Restaurant Show. While business is always priority number one at any trade show we attend, the Bar and Restaurant Show is always packed with tasty samples of food and drinks, and just walking the floor is worth the price of admission.

The first observation upon entry was that this year’s event had a full house! The Bar and Restaurant Show always draws a good attendance, but it seemed like every single booth was sold. So it appeared that not only were there a vast amount of attendees, but also a tone of exhibitors.

Speaking of exhibitors, the companies who were exhibiting were incredibly diverse.
Walking around the floor we noticed that all 6 major continents (Sorry Antarctica) were represented, and that this show had a global presence with representation from the entire international community.

Be it wineries from South Africa and Australia, Rum producers from Latin America, Exotic liquor brands from Europe and Asia, or startup micro brewers from the USA, the exhibitors has something for everyone.  Bar and restaurant owners could make plans to stock their bar with whatever they desire, and the options were great!

Because of this incredibly unique opportunity to sample different beverages from all around the world, we also noticed a much more diverse crowd than in years past. In addition to all of the industry professionals who attended the show primarily for business purposes, there also appeared to be a lot more “curious civilians” in attendance. There is a plethora of samples being offered from booth to booth, and it is easy for one to truly diversify their pallet.

One additional observation that we were glad to see at this years show was the way that they consolidated some of the booths and improved the logistics. They had grouped like industries, so the Brewers were close together, as were the rum distributers, and Inventory Management companies, etc. While this made more logistical sense for the attendees, it likely created a higher sense of urgency between competitors. However, having competitors battle over consumers’ attention is ultimately good for innovation and the economy, so we welcome the change.

Additionally, we at CHD Expert are still the only company who collects and manages data specifically for the away from home foodservice industry and we are proud to stand alone in this segment of the industry.

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